Testimonials

Customer in Newcastle – 19/07/2024

I just wanted to thank you & your team for your prompt service when my father’s chairlift failed last week, from my first call to the engineering leaving the service was excellent, the whole experience was hassle free which for me is important.

It is good to see that genuine good customer service still exists.

Many thanks for your assistance with this.

Customer in Northumberland – 15/07/2019

Chair lift.Phil came, went away and they then rang to say coming to fit it.

All done in less than an hour.

Customer in Gateshead – 13/07/2019

Fitting of stairlift for my elderly Aunt. .It was carried out very efficiently and with professionalism and care. .

Customer in Sunderland – 01/07/2019

Supply and fit stairlift. .Arrived on time with all tools and equipment.

Stairlift fitted within an hour. No mess. All tidy when finished.

Operation of stairlift is excellent.

Customer in Sunderland- 07/06/19

Excellent advice given at survey by owner of the firm. No hard sell.

In fact cheaper option of rental, rather than an expensive curved stairlift was agreed as the best option.

Fitted very quickly and efficiently.

Customer in Blyth – 29/05/19

Over the moon with the efficiency of installation engineer, who was extremely helpful and patient when explaining instructions for using chair lift.

Left appropriate paperwork and was very friendly and reassuring, which helped put me at my ease.

I can’t praise the ‘Dolphin’ business highly enough. From initialy speaking to the sales girl to the installing team. Each were friendly, helpful,reassuring and competent.

Work was carried out very professionaly and quickly, with no mess. No hard sell was given, which I appreciated.

I would have no hesitation recommending this company.

Customer in Darlington – 31/05/2019

Good morning Bob.

Your fitters installed Anne’s overhead hoist yesterday.

We are delighted with it.

Your boys did a great job, nothing was a problem to them, good envoys for your company. Please thank them again.

We will complete the bank transfer this morning.

Thanks again.

John

Customer in Sunderland – 03/04/2019

“The engineer arrived on time and the work he carried out was excellent and he was informative.”

Customer in Northumberland – 19/10/2018

Very good. Used ‘Dolphin’ in the past

Great Ayton, Middlesbrough

‘Thank you, we are very happy with it, your engineer was great. Thank you very much for the quick service. ‘

Northumberland testimonial

‘Just a quick note to say I could not be more pleased with your installation of my stairlift – after two weeks I am just delighted with the great aid it so obviously is.

Your engineer was a very nice man, he gave me confidence in his obvious expertise – I am one very happy customer.’

Wallsend, Tyne and Wear

‘Thank you for your help and advice which finally gave me the confidence to have a stairlift. The two men who fitted it were a pleasure to have in the house and were so efficient and quick. I love my stairlift, it has made such a difference for me.’